Entry-Level Bookkeeper | Brazil | REMOTE

  • São Paulo, State of São Paulo, Brazil
  • Full-Time
  • Remote
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Job Description:

Entry-Level Bookkeeper

Location: Remote
Employment Type: Full-Time

Apply here: https://operationsarmy.com/application


About the Role

We are looking for a detail-oriented, empathetic, and people-focused Entry-Level Bookkeeper to manage bookkeeping tasks while providing excellent customer support. This role balances transaction management, problem-solving, and communication with clients, ensuring accurate financial records and maintaining high-quality service.

Key Responsibilities

1. Transaction Management

  • Review and categorize transactions that cannot be auto-categorized (~20% of total volume)
  • Reconcile monthly books for assigned client portfolio
  • Identify and flag unusual or questionable transactions
  • Ensure accurate coding according to standard accounting practices
  • Manage 5–6 clients on average per month in a team of ~30

2. Customer Communication & Support

  • Respond to client questions via email or support platform regarding transactions and bookkeeping
  • Conduct brief consultations to clarify transaction details
  • Handle complex cases requiring back-and-forth communication
  • Maintain an empathetic, professional, and people-oriented communication style

3. Quality Assurance

  • Review work for accuracy before monthly close
  • Ensure compliance with bookkeeping standards
  • Flag issues requiring escalation to internal accountants or advisors

4. Documentation & Process

  • Document all client interactions
  • Follow internal bookkeeping procedures and workflows
  • Maintain organized records for audit and reporting purposes

Qualifications

  • Prior bookkeeping experience (any level)
  • High English fluency, both written and verbal
  • Familiarity with general accounting principles
  • Strong customer service and communication skills
  • Strong attention to detail and problem-solving abilities for manual transaction review
  • Empathetic and people-oriented approach
  • Comfortable with asynchronous communication and US time zones
  • Experience with Big 4 accounting firms (KPMG, Deloitte, EY, PwC) is a plus

Tools & Software

  • Zendesk or similar customer support platforms
  • QuickBooks or other financial software; willingness to learn proprietary bookkeeping tools
  • General comfort with SaaS platforms and financial software

Apply here: https://operationsarmy.com/application